Opening a trade account
We work with brick-and-mortar retailers who have a resale certificate and a physical storefront. Many of our accounts are single independent stores; others are small chains of five to forty locations. Online-only sellers can apply too, but allocations on new releases are limited.
- Email trade@copperlinedistribution.com with your business name, city, number of locations and roughly what you carry today.
- We send back an application, a credit form and our street-date agreement.
- Once approved, you get an account number, a catalog login and your delivery day.
Approval normally takes about a week.
Ordering
| Route delivery | Freight delivery | |
|---|---|---|
| Minimum order | None on your route day | Modest carton minimum, see catalog |
| Order cut-off | 2pm Eastern, day before route | 2pm Eastern, weekdays |
| How to order | Catalog, EDI for larger accounts, or email your rep | |
| Payment terms | Net 30 after credit approval | |
Returns
Request an RA from returns@copperlinedistribution.com. Include the invoice number and a rough count. Defective accessories don't need to be in original packaging; software returns for overstock do. We'll pick returns up with your next delivery where possible.
A few things we don't do
- We don't sell to consumers, so please don't send us order questions about a game you bought in a store.
- We don't carry used or pre-owned product.
- We don't ship outside the United States.